For Healthcare Professionals

    Refer a Patient for In-Home Rehab

    Fast intake, structured progress reports, and coordinated care with your team. We make in-home rehab seamless for your patients across Greater Vancouver.

    Clinician referring patient for in-home physiotherapy

    Why Clinicians Refer to PhysioHome

    We work alongside your care plan — not around it.

    Fast Intake

    Referrals are processed within 24 hours. First home visits typically within 2–5 business days.

    Progress Reports

    Structured updates at key milestones. Functional outcomes, treatment summary, and recommendations included.

    Team Coordination

    We communicate directly with physicians, surgeons, OTs, case managers, and home care teams.

    Patient-Centred Care

    Treatment in the patient's own environment means better adherence, real-world functional gains, and fewer missed appointments.

    Structured Programs

    7 structured programs for post-hospital, post-surgical, ICBC, seniors mobility, neurological, and fracture recovery.

    Greater Vancouver Coverage

    Vancouver, Burnaby, North Vancouver, and West Vancouver. We go where your patients are.

    How to Refer a Patient

    Four simple options — whichever works best for your workflow.

    1

    Phone

    Call us at 778-488-5934 with the patient's details. We'll handle the rest.

    2

    Fax

    Fax your referral to (778) 331-3897. Include diagnosis, precautions, and patient contact info.

    3

    Email

    Send referral details to info@physiohome.ca. Include diagnosis, precautions, and patient contact info.

    4

    Online Form

    Use our contact form below. Select 'Clinician Referral' as the service type and we'll follow up within 24 hours.

    What to Include in Your Referral

    The more information you provide, the faster we can get your patient started.

    • Patient name and contact information
    • Diagnosis or reason for referral
    • Date of surgery or hospital discharge (if applicable)
    • Relevant surgical or medical history
    • Precautions or weight-bearing restrictions
    • ICBC claim number (for motor vehicle accident claims)
    • Your preferred method for receiving progress updates

    Frequently Asked Questions

    Do you accept referrals without a formal doctor's letter?

    Yes. While we appreciate formal referral letters, we also accept verbal referrals or direct patient inquiries based on a clinician's recommendation. We can coordinate documentation as needed.

    How quickly can a patient be seen after referral?

    We typically schedule a first home visit within 2–5 business days of receiving a referral. For urgent post-surgical or post-hospital cases, we can often accommodate faster timelines.

    What information should I include in a referral?

    Patient name and contact information, diagnosis or reason for referral, relevant surgical/medical history, any precautions or weight-bearing restrictions, and your preferred communication method for progress updates.

    Do you send progress reports back to referring clinicians?

    Yes. We provide structured progress reports at key milestones or upon request. Reports include functional outcomes, treatment provided, and recommendations for ongoing care.

    What areas do you cover?

    We provide in-home services throughout Vancouver, Burnaby, North Vancouver, West Vancouver, and surrounding communities.

    Can you coordinate with other members of the care team?

    Absolutely. We regularly coordinate with physicians, surgeons, OTs, speech-language pathologists, home care nurses, and case managers to ensure a unified approach to patient care.

    Refer a Patient

    Send us the patient's details and we'll follow up within 24 hours.

    Not sure what you need? Call us—we're happy to help.