Why Clinicians Refer to PhysioHome
We work alongside your care plan — not around it.
Fast Intake
Referrals are processed within 24 hours. First home visits typically within 2–5 business days.
Progress Reports
Structured updates at key milestones. Functional outcomes, treatment summary, and recommendations included.
Team Coordination
We communicate directly with physicians, surgeons, OTs, case managers, and home care teams.
Patient-Centred Care
Treatment in the patient's own environment means better adherence, real-world functional gains, and fewer missed appointments.
Structured Programs
7 structured programs for post-hospital, post-surgical, ICBC, seniors mobility, neurological, and fracture recovery.
Greater Vancouver Coverage
Vancouver, Burnaby, North Vancouver, and West Vancouver. We go where your patients are.
What to Include in Your Referral
The more information you provide, the faster we can get your patient started.
- Patient name and contact information
- Diagnosis or reason for referral
- Date of surgery or hospital discharge (if applicable)
- Relevant surgical or medical history
- Precautions or weight-bearing restrictions
- ICBC claim number (for motor vehicle accident claims)
- Your preferred method for receiving progress updates
Services Available for Referral
In-Home Physiotherapy
Assessment, treatment, and home exercise programs
ICBC Physiotherapy
Direct-billed car accident rehabilitation
Seniors Physiotherapy
Falls prevention, mobility, and strength
Post-Hospital Rehab
Safe return-to-function after discharge
Mobile Kinesiology
Active rehab and exercise therapy at home
Structured Programs
7 coordinated programs for complex recovery
Frequently Asked Questions
Do you accept referrals without a formal doctor's letter?
Yes. While we appreciate formal referral letters, we also accept verbal referrals or direct patient inquiries based on a clinician's recommendation. We can coordinate documentation as needed.
How quickly can a patient be seen after referral?
We typically schedule a first home visit within 2–5 business days of receiving a referral. For urgent post-surgical or post-hospital cases, we can often accommodate faster timelines.
What information should I include in a referral?
Patient name and contact information, diagnosis or reason for referral, relevant surgical/medical history, any precautions or weight-bearing restrictions, and your preferred communication method for progress updates.
Do you send progress reports back to referring clinicians?
Yes. We provide structured progress reports at key milestones or upon request. Reports include functional outcomes, treatment provided, and recommendations for ongoing care.
What areas do you cover?
We provide in-home services throughout Vancouver, Burnaby, North Vancouver, West Vancouver, and surrounding communities.
Can you coordinate with other members of the care team?
Absolutely. We regularly coordinate with physicians, surgeons, OTs, speech-language pathologists, home care nurses, and case managers to ensure a unified approach to patient care.
Refer a Patient
Send us the patient's details and we'll follow up within 24 hours.

